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  • Q

    Do you support Blogs on your packages?

  • A

    Yes we do, we support the vast majority of blog software on our servers, including Movable Type. We've also prepared other blogs to install from Control Panel/CGI-PHP Scripts: WordPress Blog, Geeklog, Nucleus Weblog. Depending on the blog that you wish to use, you may require certain PHP and/or Perl modules to be present. To verify those are in place, simply log into your UK Hosting Control Panel and select Web Diagnostics. Under that section you can then select 'Module List' which will list all the PHP and Perl modules available on your server. As an example, Movable Type requires the following which are all present on our servers.

    * The ability to run custom CGI scripts

    * Perl, version 5.004_04 or greater

    * Support for the DB_File Perl module *OR* MySQL & the DBD::mysql module

    (All are supported and we would recommend using a MySQL database as a result)

  • Q

    How can I activate FrontPage extensions on my hosting account?

  • A

    From your UK Hosting Control Panel, select "Web Tools" and then "FrontPage extensions". Please note that not all accounts include FrontPage extensions.

  • Q

    How do I publish to the web using FrontPage?

  • A

    Within FrontPage, and with your site open and ready to be published, click on File then Publish Web. Enter your full URL ( and click Publish. Enter your username and password when prompted, remembering that these will be case sensitive. Please Note: To publish to the main web/ directory so that pages are visible from, you should use the site administrator's username and password as supplied at the time your account was set up. If you use the username and password for another user on your account with FrontPage extensions, FrontPage will publish to the wrong directory.

    Click OK and FrontPage should begin uploading your site.

    When FrontPage has completed publishing your site, you should see a message saying "Web site published successfully".

    Please also note that in order to publish in this way, the domain must reside on our nameservers and be resolving to us.

    If you have any problems connecting try using as the URL, otherwise you may have security software such as a firewall conflicting with the software.

  • Q

    Can I use Microsoft Publisher to design my site?

  • A

    Publisher 2000 provides several ways for you to publish your site to the Internet, an intranet, or to your computer. You can publish your site in one of the following ways. Which method you use depends on where you publish your Web site and how you access that site.

    Save to a Web folder.
    Post to a File Transfer Protocol (FTP) location.
    Save to a location on your hard disk.
    If your Web server supports Microsoft FrontPageĀ® Server Extensions, you can save the publication as a Web folder. If your server does not support these extensions, you can use FTP to publish your files. If you want to test your Web site on your computer, or store it on your computer to publish later, then you can publish it to your computer.

    If you have difficulty publishing your site, contact your ISP so they can help you troubleshoot the problem. Your ISP may require that you use a particular method of publishing.

    Save your Web site as a .pub file If you want to use Publisher to update your Web site at a later time, you must save your Publisher Web site as a .pub file, regardless of the publishing method you use. Although you can use Publisher 2000 to generate your Web site as an HTML file, you can't open HTML files in Publisher. Therefore, the only way to update your site is to edit your .pub file and then republish it.

    Web Folders
    The easiest way to publish your Web site is to save it to a Web folder, which is a shortcut to a location on a Web server. Web servers are computers that are maintained by a system administrator.

    Web folders require the support of Microsoft FrontPage 97 or later Server Extensions, which are supported on our servers.

    To add a new Web folder to your current Web folders

    On the Windows desktop, double-click the My Computer icon.
    Double-click Web Folders.
    Double-click Add Web Folder.
    Follow the instructions in the Add Web Folder Wizard.
    Your new Web folder appears in a list under Web Folders.

    To save files to the Web server, drag them along with any supporting folders to the newly created Web folder, or use the following procedure.

    To save your Web site to a Web folder

    On your Web page in Publisher, click Save As Web Page on the File menu.
    Click Web Folders on the Places Bar.
    Click the folder you want to publish your Web site to.
    Click OK.

    File Transfer Protocol (FTP)
    If your ISP does not support FrontPage Server Extensions, publish your files to the Internet or an intranet by using a transfer method known as File Transfer Protocol, or FTP. To use this method, you must first add an FTP site to your FTP Locations.

    To add an FTP site to your FTP Locations

    On your Web page in Publisher, click Open on the File menu.
    Click the arrow next to the Look in box, and then click Add/Modify FTP Locations.
    Type the FTP site name in the Name of FTP site box.
    For example, type
    Click User in the Log on as box to log on to an FTP site that you have user privileges for, and then type your password in the Password box.
    Click Anonymous in the Log on as box to log on anonymously.
    Click Add.
    Click OK.
    Once you've added the FTP site to your FTP Locations, you can publish your site to the Web using the FTP location, as described below.

    To publish your Web site to an FTP location

    Click Save As Web Page on the File Menu.
    In the Look in box, click FTP Locations.
    Double-click the site you want.
    Double-click the folder where you want to publish your Web site.
    Click OK.

    Publish to Your Computer
    You can accomplish two key tasks by publishing your site to your computer: preview your site before you publish it, and create a site now to publish at a later date.

    To publish your Web site to your computer

    With your Web site open in Publisher, click Save As Web Page on the File menu.
    Click the folder where you want to publish your Web site.
    Click the arrow next to the Look in box, and then switch to the drive and folder where you want to publish your Web site.
    Click OK.

    To test your Web site

    With your Web site open in Publisher, click Web Page Preview on the File menu.
    If your site has more than one page, click Web site to view the entire site.
    Click Current page to view a single page.
    Click OK.
    Publisher generates your pages as a Web site, and then opens it in your default Web browser.

    Note You can make changes to your Web pages in Publisher after you test it, but you won't see the changes in your browser until you publish it again by repeating the steps to publish your Web site.

    Check your buttons After you publish, test any submit or reset buttons in forms on your Web site. Note that when you publish forms to your hard disk they will not work correctly. The software required to run the form is on the server where your Web site will be posted.

    For More Information

    To view more information on how to publish a Web site with Publisher, click Microsoft Publisher Help on the Help menu in Publisher, and type Publish a Web site in the Office Assistant or on the Answer Wizard tab.