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Email related questions

  • Q

    How do I configure email using Outlook Express?

  • A

     

  • Q

    What is the difference between POP3 and IMAP4 mail?

  • A

    You may have noticed that with your desktop client, and our webmail facility, you are given the option of accessing your mail through POP3 or IMAP4. These are two different protocols. On your desktop client, POP3 is downloaded directly from the mail server onto your computer. Your computer will store a "local copy" of the mail, and usually delete it from the server. You can create local folders on your computer to organise the mail, but you won't see these or your mail if you logged in using webmail. Additionally, if you create folders to organise your mail in webmail, you won't be able to access these on your desktop client. Mail will therefore only contribute towards the mailbox limits while it is left undownloaded in the inbox. IMAP4, in contrast, is left on the server (where it will continue contributing towards your mailbox limit). If you create folders/organise your mail in your desktop client, you will see this update when you log in with the webmail client (and vice-versa). Similarily, when you mark a message as "read" in webmail, it will appear "read" in your desktop client. If you're accessing your mail on several different computers, IMAP can therefore be useful. However, if you expect to receive high volumes of mail, or want to be able to access your mail offline, POP is the better option, as it will be downloaded and stay on your local computer.

  • Q

    Can I use my Microsoft Exchange server for email?

  • A

    Yes, if your Exchange server has a static (non-changing) IP address and you know what it is.

    To do this you need to make a change to the MX record of your DNS settings for the domain that you want to run mail on and point it to your Exchange server. Log into your control panel and select the domain you want to change the MX record for, then select DNS Management.

  • Q

    Is there a size limit for email sent to my account?

  • A

    No, there is no size limit for attachments or emails sent to your mailbox. However, each mailbox is limited to 250MBs in total. If you receive an email that is larger than 250MBs or you otherwise reach this limit, the new mail will be stored as normal but any subsequent new mail will eventually be bounced.

  • Q

    How to configure Form to Email?

  • A

    FormMail allows you to implement forms on your website and receive the results via email.
    Basic Configuration
    If you choose to install FormMail it will be installed to:-

    http://www.yourdomain/folder-you-choose/

    To add FormMail to your website please download the index.cgi file from the installation folder and follow the comments contained within.
    The default example uses a few fields, one for the persons name, one for the persons email address, one for the message, and one for the image verification code. You can add any number of fields you like, you can also use other inputs like radio buttons and drop down lists.
    When the form is submitted, the email address you have specified will receive a simple email containing all the fields you have listed along with the data the user entered.

    Advanced Configuration
    For more details we suggest you read the documentation for this CGI Script, this can be found at:-
    http://www.yourdomain/folder-you-choose/README
    If Something Goes Wrong
    You may have edited a html file and accidentally removed a special html tag. If you edit the .cgi files then make sure you upload them to the server in ASCII mode, otherwise the scripts will not execute.
    To fix any issues like this, delete all the files in the directory the script is installed to and then re-install the script.